Privacy Policy

1. Overview

This Privacy Policy describes how Scout24 ("we", "us") collects, uses, and shares information when you use our website and services.

2. Information We Collect

• Account info: name, email, agency name, region, niches.
• Roster data: creator names, links, and stats you add.
• Usage data: pages viewed, features used, device and browser metadata.
• Payment data: processed by our payment provider; we do not store card numbers.

3. How We Use Information

We use information to operate the Service, personalize signals and campaigns, process payments, communicate with you, and improve product quality and security.

4. AI Processing

When you use AI-assisted features (pitch drafting, intent analysis, insights), we send the relevant inputs to third-party AI providers solely to generate the requested output. We do not sell your inputs.

5. Sharing

We share data only with service providers necessary to run the Service (hosting, analytics, payments, AI inference), or when required by law. We do not sell your personal information.

6. Cookies

We use cookies and similar technologies for authentication, preferences, and basic analytics. You can disable cookies in your browser, but parts of the Service may not work properly.

7. Data Retention

We retain account and usage data while your account is active and for a reasonable period after, as needed for legal, tax, and operational purposes.

8. Your Rights

You may access, correct, export, or delete your data. Email us at support@creator24.ai and we will respond within a reasonable time frame.

9. Security

We use industry-standard safeguards including encryption in transit, row-level security on the database, and least-privilege access controls. No system is 100% secure, and we cannot guarantee absolute security.

10. Changes

We may update this policy. Material changes will be communicated through the Service or via email.

11. Contact

Questions? Email support@creator24.ai.